Summary of Project



Title of the Project : Paytm Payments Bank Ltd customer, Know Your Customer (KYC) validation

Principal Owner : One97 Communications Limited

Period of contract : 3 Years (30.06.2017 to 30.06.2020)

Agreement Effective Date : 1 May 2017

Agreement Sign Date : 1 June 2017

Period of contract : (12) months from the Effective Date unless terminated earlier in accordance with the Agreement.

Work Areas : PAN India Basis

Services Offered : Performing e-KYC of the customers using paytms golden gate mobile app doing biometric authentication using aadhar details

Kiosk On-boarding & Management – (Biometric- Aadhaar) :

i). Service Provider enters Paytm Payments Bank Ltd customer’s mobile no. on the Paytm KYC app.

ii). Service provider to ensure that customer reads KYC T&Cs mentioned on Paytm KYC app / KYC form.

iii). Service Provider asks for Paytm passcode delivered on Paytm Payments Bank Ltd customer’s registered mobile no. and enters in the KYC app.

iv). Service Provider enters Aadhaar no. and get the fingerprint scan.

v). Customer to confirm the details.

vi). Service Provider to take consent to T&C as confirmed by Paytm.

vii). Service Provider to fill & verify other details in the KYC app and submit the request.

viii). Service Provider to maintain the details of all leads processed by him/it, if required by Paytm and in the format prescribed by Paytm.



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