E-Mitra is an ambitious e-governance initiative of Government of Rajasthan (GoR) which is being implemented in all 33 Districts of the state using Public-Private Partnership (PPP) model for convenience and transparency to citizens in availing various services of the Government and Private Sectors under a single roof at their door steps using an e- platform. The services are delivered via counters known as CSC (Common Service Center) kiosks in Rural Areas and e-Mitra kiosks in urban areas. NICT is selected as a service provider by Govt. of Rajasthan for providing service through its kiosk.


Reduced footfall in government offices, with service delivery closer to home
Service delivery on FIFO (first-in-first-out) basis
Easy record keeping/online document management system
Time-bound delivery of services
Reduced time for availing services, hence more time for other activities
Real-time, transparent online systems for better visibility to all
Anytime-Anywhere-Service (different platforms available like web, mobile, kiosk) that reduces cost of travel and saves time